Email Your Questions

Email Your Questions

Email if you are having issues accessing the ECA test or your certificate.

Please include your name and/or email address used to take the test.

If possible, please include:

  • what browser you are using (visit and follow the instructions on screen to find out if you don’t already know)
  • how you are trying to access the test or website (phone, laptop, tablet)

These details will help us find a solution if you are having problems.

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